Privacy Policy
How we collect, use and protect your information
Shree Swaminarayan Mandir Loyadham UK ("we", "us", "our") is committed to protecting your privacy. This policy explains what information we collect through this website, how we use it, and your rights under UK data protection law (UK GDPR and the Data Protection Act 2018). Last updated: August 2026.
Who we are
Shree Swaminarayan Mandir Loyadham UK is a registered charity in England & Wales (Charity Reg number: 1185387), based at 15 Roxeth Hill, South Harrow, Middlesex, HA2 0JY, United Kingdom.
Information we collect
We only collect personal information that you choose to give us. This happens in one place on this website: our Contact & Visit form, where we ask for your:
- Full name
- Email address
- Phone number (optional)
- Reason for contacting us
- Your message
We do not use tracking cookies, and we do not sell, rent or trade your information to anyone.
How we use your information
We use the details you submit through our contact form solely to respond to your enquiry — for example, answering a question, arranging a visit, or discussing satsang programs. We keep enquiry messages only for as long as needed to deal with them and for a reasonable period afterwards for our records, then delete them.
Third-party services we use
To run this website, we rely on a small number of trusted third-party services, each of which has its own privacy policy:
- Formspree — processes and delivers messages submitted through our contact form to us by email.
- Google Maps — an embedded map on our Contact page to help you find the mandir.
- Google Fonts — used to display the typefaces on this site.
- Elfsight — powers the photo gallery on our Gallery page.
- WhatsApp, YouTube and Instagram — links to our official community and channels on these platforms. Once you leave our site to visit them, their own privacy policies apply.
These services may load small amounts of data from your browser (such as your IP address) as a normal part of how the internet works, but we do not use this information ourselves for tracking or advertising.
Cookies
This website does not set its own tracking or advertising cookies. We remember your language preference (English or Gujarati) using your browser's local storage so the site displays correctly on your next visit — this stays on your device and is never sent to us. Embedded third-party content (such as Google Maps or our gallery widget) may set its own cookies in line with that provider's policy.
Your rights
Under UK data protection law, you have the right to ask us what personal information we hold about you, to correct it, or to ask us to delete it. To make a request, please contact us using the details below.
Children's privacy
Our contact form is intended for use by adults (for example, parents/guardians enquiring about Bal Mandal or Kishor/Kishore classes on behalf of a child), not for children to submit directly.
Changes to this policy
We may update this policy from time to time as the website changes. The date at the top of this page shows when it was last revised.
Contact us
If you have any questions about this policy or how we handle your information, please get in touch:
- Phone: +44 7866 049963
- Post: 15 Roxeth Hill, South Harrow, Middlesex, HA2 0JY, UK
- Or use our contact form